Our unique jeopardy management process divides SLA into milestones which are triggered before the SLA is breached thus allowing us to change our strategy on the go when needed.This unique approach gives us the upper hand in managing our work and thus provide you with a reliable and trustworthy solution.
While disruptive technologies are a key driver of innovation and efficiency, business priorities change quickly and the customers often struggle to catch up.
IT organizations continually need newer ways to reduce costs and work efficiently while ensuring quality and security. As a result, enterprises are adopting managed infrastructure services and undergoing rapid IT transformations to build business models that adapt to Mobile Computing, Cloud Computing, Big Data, and Social Collaboration.
We deliver innovative managed infrastructure services, along with managed security services using both cloud and traditional technologies, combined with collective business, technical and industry expertise.
HelpDesk & Support
24x7 available HelpDesk and Support with experienced engineers.
Our HelpDesk is staffed with multi-tiered IT engineers experienced in dealing with problems of any complexity and by using sophisticated processes and systems can resolve your issues quickly.
IT Support Monitoring & Management
Monitoring and Managing different devices remotely across your datacenters globally.
24x7 monitoring and management using the latest arsenal of IT Remote Management and Monitoring (RIMM) tools available to increase your IT system performance and reliability.
Break Fix and Resolution
24x7 remote Break Fix services for your IT infrastructure with quick resolution.
Our experienced engineers working 24x7 to provide resolution by fixing issues in your IT Infrastructure to increase your IT system performance and reliability.
Performance Hub
24x7 application performance monitoring services for your IT infrastructure with quick resolution.
Our experienced engineers working 24x7 to provide resolution by fixing performance issues in your deployed application to provide an optimized working even in peak hours.
ITSMaaS
ITSMaaS (IT Service Management as a Service).
We can provide you completely managed, deployed and configured IT Service Desk for your own organizational needs. We use ITIL framework for optimzing your service delivery.
Updation and Patching
Under our Release Management Solution, your devices are always up to date.
Complete system administration including change management, patching and upgrades so you don't fall prey to unpatched exploits and vulnerabilities.
Proactive Check
We provide a proactive approach rather than relying on reactive.
Proactive health checks for continuous operational improvements with performance monitoring, tuning, and remediation so your issues are fixed before they disrupt your business.
1
Don't own a datacenter, just 1 host/server.
Not a problem, we support even single devices. You can leverage our Managed Services for single hosts as well without worrying about a huge expense.
As security threats grow in quantity and complexity, your organization needs expert help identifying the most important threats and effectively preventing them. With Ultriico Softwares, you don’t have to be a security expert or even employ one – that is our job.
We provide managed security services that continually assess and monitor your applications environment, ensuring your data remains safe and audit-ready — even as new threats develop and regulations evolve.
A managed security services provider (MSSP) is an extension of your security operations that closes the loop of people, processes and technology, offering 24×7 security operations center support. Our Managed IT Security Services protect thousands of client environments worldwide. As a global MSSP, we deliver advanced data analytics and security insights via our unique detection system. Our information security services span complete network coverage, endpoints, vulnerability management, monitoring and analysis.
System Hardening
A hardened system reduces your chances of suffering a data breach.
Consistent and continual security hardening minimizes your vulnerabilities.
Intrusion Detection
IDS monitors your networks and detects intrusions and intrusion attempts to identify potential threats to your data.
Improve IDS/IPS protection: expert signature tuning and device management ensures maximum security. Extensive baselining for detection & alerting.
Vulnerability Assessment
24×7 security operations center and third-party intelligence sources working together.
Unique collaboration give a complete view of the potential risks and provide recommendations on compensating controls to minimize those risks.
Log Management
Keeping a complete trail of all actions is a best habit for your organization.
Log management is an infrastructure management best practice, supporting performance management, security incident response, and compliance requirements.
Web Application Firewall
Protecting your data such as customer, partner, or employee data, or any proprietary business information.
Enterprises with valuable or sensitive data connected to their web sites are at risk from web application attacks that can lead to data breach and system compromise.
Compliance
Providing PCI, HIPPA, FISMA compliance security testing for your applications and your infrastructure.
Many recognizable organizations have experienced data breaches despite meeting compliance requirements. Being compliant at a moment in time is unfortunately not good enough any longer.
Our Backup and Disaster Recovery (BDR) platform offers a comprehensive solution to address on-premises backup or remote backup needs. Disaster recovery and business continuity planning are dynamic processes that help companies prepare for disruptive events. Cable cuts, power outages, IT staff errors, equipment failures and inclement weather are some of the things that can bring your enterprise to a stop. Create a fully duplicated set of files, folders, applications and server instances.
We know how to architect a plan than isn’t overkill, but provides a comprehensive approach to keeping you operating under most scenarios. Store and backup data in the most secure ways possible, manage risk and eliminate the need for less secure on-premises servers.
Our backup and disaster recovery configurations are quickly scalable and can be designed to serve multiple platforms across multiple vendor or data center environments supporting almost any device.
Lowers Data Risk
Application errors create inaccurate or inconsistent database records, bringing operations to a halt. Recovering databases can be more difficult than fixing the application itself.
Intuitive Web Based Management
Provides self-service database provisioning, refresh, rollback, federation and recovery.
DevOps Rollback Procedures
Reducing the risk of downtime with rollback to any point in time delivering realistic datasets for QA and testing.
Cloning/Storage Solutions
To rapidly launch multiple Virtual Databases (VDBs) at different points in time and quickly figure out where the corruption occurred with allows you to provision that copy and continue the business operations.